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Data protection

We thank you for your trust and we are aware of our responsibilities to handle your personal data with care. We would like to elaborate what personal data we compile if you purchase our offers. We process your personal data within the framework of the provisions of the General Data Protection Regulation (GDPR) and the Data Protection Act. Below, you will find the most important information regarding data processing on our website.

1. Person responsible for data processing

The GDPR obliges those responsible in particular to comply with the provisions of the GDPR. The "responsible person" is the natural or legal person, authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data. The person responsible for the data processing in question is:Familienhotel TrebesingerhofBad 1, A 9852 Trebesing (Carinthia/Austria)Tel.: 43 4732 2350E-Mail: info@trebesingerhof.atCompany registration number: FN331769xManaging director: Dietmar Wassermann

2. Collection and processing of data

We process the personal data that you, as a user of our website, provide to us through information, for example as part of an inquiry or registration or to conclude a contract. The following data processing may occur as part of interactions with our website: a) Inquiry via contact form If you make an inquiry via our contact form, the data you provide will be processed for the purpose of processing your inquiry. In this case, data processing is carried out on the legal basis of Art. 6 Paragraph 1 Letter b) GDPR. b) Subscribe to the newsletter If you subscribe to our newsletter, the data you provide will be processed for the purpose of marketing our products and services. In this case, data processing is carried out on the legal basis of Art. 6 Paragraph 1 Letter a) GDPR. In order to provide you with targeted information, we collect and process in particular the information you voluntarily provide about areas of interest, date of birth, postal code, etc. As soon as you have subscribed to our newsletter, we will send you a confirmation email with a link to confirm your registration (= so-called double opt-in). You can unsubscribe from the newsletter at any time. The easiest way to do this is to use the "Unsubscribe from newsletter" button, which is included in every newsletter. Alternatively, you can revoke your consent at any time without any formalities by contacting us. We will then immediately delete all data relating to the sending of our newsletter.

3. Use and further processing of personal data

If you, as a user of our website, have provided us with personal data, we will only use it to fulfil the respective purpose stated above, for example to answer your inquiry, to process contracts and for technical administration. We will only pass on or transmit personal data to third parties if this is necessary to fulfil the respective purpose stated above or for billing purposes, or if you, as a user of the website, have previously consented. As a user of the website, you have the right to revoke your consent at any time with effect for the future. The stored personal data will be deleted if: you revoke your consent to the storage of the data, if your data is no longer required to fulfil the purpose for which it was stored, or if its storage is or becomes inadmissible for other legal reasons. Data that is necessary for billing and accounting purposes will not be affected by a request for deletion.

4. Information, correction, deletion

Upon written request, we will be happy to inform you at any time about the data stored about you. Our contact details can be found under point 1. Person responsible for data processing in this data protection declaration.If the data we process about you is incorrect, please let us know. We will correct it immediately and inform you.If you no longer wish us to process your data, please inform us informally. We will of course delete your data immediately and inform you of this. If there are compelling legal reasons that prevent deletion, we will notify you of this immediately.

5. Cookies

Our website uses so-called "cookies". These are small text files that are sent when a website is visited and stored permanently or temporarily on the device of the website user. If the same website is accessed again at a later point in time by the website user, the browser (= software for opening and displaying websites) of the website user sends the previously received cookie back to the website. This procedure enables the website to evaluate the information contained in it in various ways (such as the products viewed when the website was first visited). Cookies can, for example, be used to control advertisements or to make navigating a website easier. If the website user wishes to prevent the use of cookies, they can do so by making local changes to their settings in the browser used on their device. Please note that deactivating cookies may impair the functionality of our website.

6. Google Analytics

Our website uses functions of the web analysis service Google Analytics. The provider of this service is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies to record interactions between visitors to a website, which makes it possible to analyze how visitors use the website. The information generated in this way is transferred to the servers of the provider of this service and stored there. To prevent this, you can deactivate the use of cookies on your device.

For more information about Google Analytics, please visit http://www.google.com/analytics/.

We have concluded a corresponding contract for order data processing with the provider. The data processing is carried out for the purpose and in the legitimate interest of improving our services and our website, on the legal basis of Art. 6 Para. 1 lit. f) GDPR.

We use the "Activate IP anonymization" function on this website. This means that your IP address will be shortened by the service provider within the member states of the EU or in other EEA contracting states before the IP address is transmitted to third countries. Only in exceptional cases will the full IP address be transferred to the service provider's servers in the USA and shortened there.

The service provider uses the transmitted information on our behalf to evaluate the use of our website by its visitors, to compile reports on website activities and to provide us as the operator of this website with other services relating to the use of our website and the Internet. The IP address transmitted by your browser when using Google Analytics will not be merged with other data held by the service provider.

7. Google Maps

Our website uses functions of the map service Google Maps. The provider of this service is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

For Google Maps to work, it is necessary to save your IP address. As a rule, the IP address is transmitted to the service provider's servers in the USA and saved there. We have no influence on this data transfer or further data processing.

Google Maps is used for the purpose and in the legitimate interest of making our company easier to find, on the legal basis of Art. 6 (1) (f) GDPR.

For more information about Google Maps, please visit https://policies.google.com/privacy?hl=de

8. Facebook Plug-in

Our website uses plug-ins from the social network Facebook, which is operated by Facebook Inc., 471 Emerson St., Palo Alto, CA 94301-160, USA. You can recognise the Facebook plug-in by the Facebook logo or "Like button" on our page. You can find an overview of Facebook plug-ins here: http://developers.facebook.com/docs/plugins/.

When you visit our website, a direct connection is established between your browser and the Facebook servers via the Facebook plug-in and your IP address is transmitted to Facebook.

If you click the Facebook "Like button" on our website while you are logged into your Facebook account, you can link the content of our website to your Facebook profile. This enables Facebook to associate your visit to our website with your user account. To prevent this, please log out of your Facebook account beforehand.

We would like to point out that we have no knowledge of the content of the transmitted data or its use by Facebook. Further information can be found in Facebook's privacy policy at http://de-de.facebook.com/policy.php

The Facebook plug-ins are used for the purpose and in the legitimate interest of improving our services and our website, on the legal basis of Art. 6 (1) (f) GDPR.

9. Matomo (formerly Piwik) web analysis

Our website uses functions of the open source web application Matomo (formerly Piwik). With the help of Matomo, interactions of visitors to a website are recorded, in particular with the help of cookies, which makes it possible to analyze the use of the website by its visitors. To prevent this, you can deactivate the use of cookies on your device.

Because we want to protect your data as best as possible, your user data (especially your IP address) is pseudonymized.

Further information about Matomo can be found at www.matomo.org.

The data processing is carried out for the purpose and in the legitimate interest of improving our services and our website, on the legal basis of Art. 6 Para. 1 lit. f) GDPR.

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